Shea Moisture. You bunch of doughnuts.
Your brand catered for black people’s hair, mainly natural hair. Black women with thick, coarse, natural non-relaxed hair buy 99.9% of your products. So why did you bring out a new advert (now deleted but I’m sure it can be found floating in the internet ether) with absolutely no representation of this group of people?
I saw Shea Moisture trending on social media last night so I checked it out and this advert popped up. By the end of the 60 second promo I was surprised by how unrepresentative it was.
The hair issues of women like the ones in your advert (which usually consists of ‘Shall I wear my hair back or loose today?’ or ‘Which shampoo shall I buy from the supermarket out of the hundreds I can use?’) are considerably different to those of black women with thick natural hair, for whom just deciding what to do with their hair is often a struggle. Where were the women with 4a/4b/4c hair? You know- the ones that actually use your products? Most times, they can’t just put it all back in a ponytail. Most times they need a shitload of products to ensure their hair doesn’t dry out an hour after they moisturised it. Most times they do not have the breadth of choice that women with Caucasian hair have when it comes to choosing products because a lot of the mainstream stores do not stock many products for our type of hair.
Also, when they go to the nearest Boots, Superdrug or supermarket, white women have 1,001 products to choose from because most of the hair products sold are for Caucasian hair. They don’t have to worry and search high and low for a product that works with their hair. They don’t have to go to specific hair stores to buy their items. They don’t have to spend ages everyday sorting or ‘taming’ their hair for fear of their hair (and hair texture) being called ‘unprofessional’ or ‘unsuitable for the workplace’. Even something as simple as hair gel is a problem for women with natural (and relaxed) hair because everyday gels don’t do much.
As for those who think it’s great that Shea Moisure are being more inclusive and that black women are whining over nothing because apparently that’s what we’re good at…
You know what happens when a product that was specifically made for black women becomes a product for everybody? Do you know who gets left out? That’s right: black women. The very people who parted with hard-earned cash and through word of mouth made the brand what it is today. But clearly our money and our opinion and our needs don’t mean shit.
The majority of white women (or those with Caucasian hair) cannot handle Shea butter and certain thick oils in their hair follicles as it’s too heavy. So the product formulas that worked well for the naturalistas will no longer be as effective as they will be diluted (and you can count on that). Because, fuck effectiveness for those that supported you from the start if you can cater for everyone, right?
As you can tell by my writing, I think this entire situation is pure fuckery. The worst thing is that the owners of Shea Moisture were lacking in self-awareness as they didn’t realise there was a problem until they saw the big backlash on social media. They even started their Facebook post with ‘Wow. Okay…’ What were they expecting? Black women to give them a standing ovation? Yet again, we’ve seen black-owned products catering for black-ass people (but not promoting this aspect, funnily enough), but as soon as they get a whiff of mainstream attention or a shout-out in Cosmopolitan or Grazia, they shout from the rooftops that they cater for ‘EVERYONE’.
Shea Moisture deserve every bit of negative publicity that they get from this. Here’s hoping they learn from this, but I doubt it.